REQUEST TIMELINES AND DELIVERY SPEED
Last Update 8 months ago
How fast you receive your request depends on three factors:
- How long you and your creative team have been working together
- How many active requests you currently have in the queue
- The complexity of your request
Your creative team works on your account every business day and tackles your requests in the order they are received. If they are already working on several requests, or one particular request is complex, then their output will be affected accordingly.
Clients that have successfully completed a few requests and have developed a good working relationship with their team can – on occasion – make requests to accommodate sensitive timelines.
If you need help right away we recommend you try our Pro Service or contact a local freelancer or agency. To ensure the quality of our deliverables and consistency in our experience, Solution Oliver moves at its own pace.
The sooner you get signed up, the sooner we can get to work!
At the end of the day: Use your common sense!
Every client is different in their requests and their ability to explain what they need so it’s impossible for us to quote timelines without shooting ourselves in the foot.
The best bet is to sign up for our service, test us out, and see if we’re valuable! If we are great! If you decide our service doesn’t provide the value you’re expecting, you can get a full refund within the first 14-days.